ErgoSix is enabling organizations to be in a key position to intelligently manage the industrial operations and maintenance processes.
The concepts being implemented by ErgoSix are pivotal in addressing the needs of a revolutionary capability on the verge
of becoming a demand for every critical industrial facility. Insights into why such a revolution is taking place can be
seen in the situations confronted by industries.
Value: Cost-benefit, productivity
"A cost-benefit study of the computer-based procedures component of the automated work package system
was recently conducted at a nuclear utility. The results indicate potential for substantial cost savings from future deployment
of this technology. The potential savings are estimated to be $3.5 million per year and are largely due to reduced labor costs.
This estimate is likely the lower bound of the cost benefits of using computer-based procedures due to conservatisms used in the
cost-benefits study. In addition to the cost benefits, other expected benefits also arise from the resulting improvements in
productivity of the workforce; these benefits cannot be completely accounted for through the cost-benefit study."
Bruce P. Hallbert - Pathway Lead for Advanced Instrumentation, Information, and Control Systems Technologies Pathway
Light Water Reactor Sustainability News Letter - September 2015
Value: Event Mitigation
An article published by Aviation Today Network cited a study by Purdue University,
found maintenance was a contributory factor in more cases than previously thought. For example, a Boeing safety summary
attributes only about three percent of crashes to faulty maintenance. The study suggests that maintenance problems may be some
10 times greater.
A major reason for the difference is that the Boeing data includes only hull losses, whereas the Purdue study included accidents
below the severity of hull losses as well as incidents.
Does the Purdue study paint a picture that's closer to reality? Well, the data collection was a straightforward exercise:
extracting what the NTSB said and compiling it. Moreover, the Purdue study findings may be consistent with other inquiries.
For example, an engine manufacturer found that 50 percent of engine-related turnbacks (return to departure airfield) were caused by
What is to be done? Eiff argues that both managers and maintainers can do better. "The industry has put a lot of time and effort
into increasing compliance with procedures for pilots. We need to do that for mechanics," he maintained. As for the mechanics,
he said, "[Some] don't look at the policies and procedures as an error defense, as a way to stay out of trouble. So there's an
educational process here."
Human Errors in Aviation Maintenance - An article published by Aviation Today Network
Value: The Path Forward in Developing a Smart Work Instruction Solutions
The research team will continue to conduct field evaluations with the objective of eventually
demonstrating concepts for automated work packages. Research efforts at the Idaho National Laboratory determined that
"In order for the a Smart Work Instruction system to be of interest to the nuclear industry, it needs to encompass more than
just procedures for field workers. The system needs to be able to handle all types of instructions, checklists, procedures,
work orders and other documents used in the plant. The vision is to have all the different organizations within the plant use
the same system."
The determination was that a Smart Work Instructions system such as that "used in the "
Palo Verde Nuclear Generating Station "(PVNGS) field evaluation study took several steps toward the vision of incorporating
all elements needed in a work package. For example, the preventive HVAC maintenance work order used in the field evaluation
study is most commonly conducted by multiple technicians over the duration of a couple of days."
The study determined that "Future efforts will incorporate Computer Based Procedures (CBPs) for field organizations across
the plant, i.e., users other than AOs and HVAC maintenance technicians. It is important to investigate a broad variety of
instructions and procedures to ensure the design guidance covers both normal operation and as many special cases as possible.
This will increase the applicability of the design guidance across the nuclear power industry. The research effort will also
expand the scope to look at the overall process, not just procedures or the work instructions. For example, future efforts will
look at integrating planning, pre-job-briefs, and other activities that are part of the procedure process. Finally, the team
will investigate ways to ease the transition to CBPs by identifying tools to convert paper procedures into CBPs. The research
team is currently in the planning stage with two other utilities that have expressed their interest in hosting field test
activities. For each field test planned and conducted, the CBP system will be revised to include additional functionality
needed to bring it closer to handle all aspects of a work package, i.e., the full process from initiating work request,
planning, execution, and archiving."
Oxstrand, J., Le Blanc, K., and Bly, A. (2014) - Computer-Based Procedures for Field Activities: Results From Three Evaluation at Nuclear Power Plants. Idaho National Laboratory External Report. INL/EXT-14-33212, Rev 0.
Value: Opportunity in the Industrial Intranet
"There are more than 3 billion people globally who work in some capacity. Yet only 20 percent of them have ever had access
to technology to help them perform their jobs more effectively. That leaves 2.5 billion workers not being supported by technology today.
Some of them are in industries like construction, an $8 trillion a year space that spends less than 1 percent of its revenue on IT.
Others are in manufacturing, the world’s fourth-largest industry with 40 million workers globally — it spends less than 2 percent of revenue on IT."
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